Terms of service
Terms of Service
OVERVIEW
Welcome to OffGrid Supply Co. The terms “we”, “us” and “our” refer to OffGrid Supply Co. We operate this website and online store, including all related information, content, features, tools, products and services (the “Services”).
Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when using our Services.
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our Services.
SECTION 1 - ACCESS AND ACCOUNT
You must be at least the age of majority in your jurisdiction to use this site.
You agree to provide accurate, current and complete information when making a purchase. You are responsible for maintaining the confidentiality of your account and for all activity under it.
SECTION 2 - OUR PRODUCTS
We aim to display products as accurately as possible. However, colours and appearance may vary depending on your device.
We do not guarantee that products will exactly match images shown.
All product descriptions and pricing are subject to change at any time without notice. We reserve the right to limit quantities or discontinue products.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase.
We reserve the right to accept or decline any order. Orders are only confirmed once payment is received and processed.
We may cancel or amend orders if necessary and will attempt to notify you using the contact details provided.
All purchases are subject to our Refund Policy.
SECTION 4 - PRICES AND BILLING
Prices may change without notice.
All prices are shown in GBP and may exclude delivery costs unless stated otherwise.
You agree to provide accurate billing and payment information and authorise us to charge your selected payment method.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by couriers or circumstances outside our control.
Risk of loss transfers to you once the order has been handed to the delivery carrier.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this website, including text, images, branding and design, is owned by or licensed to OffGrid Supply Co and is protected under UK and international intellectual property laws.
You may not reproduce, distribute or use any content without our written permission.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties.
Use of such tools is at your own risk.
SECTION 8 - THIRD-PARTY LINKS
We are not responsible for third-party websites linked from our store.
Use them at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify. However, all purchases are made directly with OffGrid Supply Co.
Shopify is not responsible for any transactions, products or issues arising from purchases made through our store.
SECTION 10 - PRIVACY
Your personal data is handled in accordance with our Privacy Policy.
By using our Services, you agree to this.
SECTION 11 - FEEDBACK
Any feedback or content you submit may be used by us without restriction.
You confirm you have the right to share such content.
SECTION 12 - ERRORS AND OMISSIONS
We reserve the right to correct errors or inaccuracies and update information at any time without notice.
SECTION 13 - PROHIBITED USES
You agree not to use the site for unlawful purposes or in a way that may harm the business, other users, or the platform.
We reserve the right to suspend access if misuse is detected.
SECTION 14 - TERMINATION
We may terminate access to our Services at any time if these Terms are breached.
SECTION 15 - DISCLAIMER OF WARRANTIES
All products and services are provided “as is” without warranties unless stated otherwise.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, we are not liable for any indirect or consequential losses arising from use of our Services or products.
SECTION 17 - INDEMNIFICATION
You agree to indemnify us against any claims arising from your misuse of the Services or breach of these Terms.
SECTION 18 - SEVERABILITY
If any part of these Terms is found to be unenforceable, the remainder remains valid.
SECTION 19 - ENTIRE AGREEMENT
These Terms represent the full agreement between you and OffGrid Supply Co.
SECTION 20 - GOVERNING LAW
These Terms are governed by the laws of England and Wales.
You agree to the exclusive jurisdiction of the courts of England and Wales.
SECTION 21 - CHANGES TO TERMS
We may update these Terms at any time. Continued use of the site means you accept any changes.
SECTION 22 - CONTACT INFORMATION
OffGrid Supply Co Trading as Majoris Supply Ltd
Email: contact@offgridsupply.co.uk
Phone: +44 330 043 5310
Company No: 15872395
VAT No: GB503676690
Address: 64 Cleveland Way, Stevenage, SG1 6BZ, United Kingdom