Payment Policy

OffGrid Supply Co

offgridsupply.co.uk

United Kingdom

contact@offgridsupply.co.uk

+44 330 043 5310

64 Cleveland Way, Stevenage, SG1 6BZ, United Kingdom

Payment Options & Methods

At OffGrid Supply Co, we highly value your safety and convenience. We offer various secure payment methods that are easy to use and strictly comply with United Kingdom e-commerce and financial regulations. All transactions are securely processed in British Pounds (GBP £).

1. Credit & Debit Cards

Visa, Mastercard, American Express, Diners Club, Discover, Maestro, and UnionPay

We accept all major secure credit and debit cards. Transactions are processed instantly, ensuring your order can be prepared for dispatch as quickly as possible.

• Choose your card type at checkout.

• Enter your card number, expiry date, and CVV security code.

• Complete any 3D Secure verification required by your bank (such as a quick text code or mobile app approval).

• Once confirmed, you will see your order confirmation screen and receive an email receipt.

2. Express Checkouts & Digital Wallets

Apple Pay & Google Pay

For a faster checkout experience on your mobile device or computer, you can use your saved wallet details without needing to manually type in your card or shipping information.

• Select Apple Pay or Google Pay at checkout.

• Review your contact and delivery information in the pop-up window.

• Authorize the payment securely using Face ID, Touch ID, or your device passcode.

3. Shop Pay & Shop Pay Installments

Fast & Flexible Checkout by Shopify

We support Shop Pay to securely save your email, shipping, and billing information so you can breeze through checkout on your next visit. We also offer Shop Pay Installments, allowing you to split your purchase into flexible payment options at checkout.

• Select Shop Pay at checkout.

• Enter the 6-digit verification code sent to your phone.

• Review your order details and choose whether to pay in full or select an installments plan.

4. Klarna

Buy Now, Pay Later

We partner with Klarna to offer flexible payment options at checkout, allowing you to pay for your off-grid gear later or slice the cost over time.

• Select Klarna as your payment option at checkout.

• You will be securely directed to Klarna to complete your application or log into your account.

• Review the payment schedule terms and confirm the transaction.

• Once authorized, you will return to our site to complete your order.

Security and Protection

Your security is our highest priority. All transactions on our site are fully encrypted using Secure Sockets Layer (SSL) technology to protect your personal and financial details. We strictly adhere to PCI-DSS compliance standards, meaning your full card data is never stored on our servers.

Customer Service

If you encounter any issues or have questions about your payment, please do not hesitate to contact our customer service. We are here to assist you every step of the way.

• Email: contact@offgridsupply.co.uk

• Phone: +44 330 043 5310

• Hours: Monday to Friday, 9am to 5pm